Courier to Ireland from Australia

Cutting Postal Service employment by 220,000 requires that it cut its processing capacity, the number of delivery days and retail network significantly.  These changes reduce service levels for both individual and commercial mailers retail customers is affected depends on the effectiveness of the Village Post Office concept and other efforts to switch retail services to franchisees and contractors.

The changes in service standards and delivery days represent a change in the Postal Service's universal service obligation.   The changes in service standards represent a change in what the Postal Service promises its customers and do not reflect a specific obligation set in law. The change in delivery days represents a specific legal obligation that can be considered to be part of the Postal Service's universal service obligation.

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The Postal Service's service standard obligation is similar to common carrier obligations that FedEx and United Parcel Service have to meet published delivery standards.  Therefore this obligation can be changed at will by the carrier who is only obligated to provide the service that it promises.   So technically the change in the service standard could be argued is not a change in the Postal Service's universal service obligation as it is a change in its common carrier obligation.  Either way, the change in standard is a reduction in the Postal Service's commitment to its customers.

Congressman Issa in his interview stated that "Universal service is part of the [Postal Service's] mandate, and we think that's extremely important." As cutting employees would require changes in delivery days and service standard,   Congressman Issa's understanding of the Postal Service's Universal Service Obligation does not appear to be fixed with the obligations that now exist.